Problems with Outlook or Third Party Email
Client Information
With the increased amount of spam being sent
now days, many of the larger connection providers have started
to adjust their settings. Changing port numbers etc and/or
disallowing the use of third party email clients. This is
a good working fix for them but invariably disrupts the performance
of Outlook, and some other email clients programs.
Outlook is notorious for not liking change and the most common
initial problem that occurs after any global change is not
being able to send emails, yet it can still receive emails
from your domain names email accounts The most common error
it brings back is that it cannot authorise or recognise the
outgoing server, (yet it will have recognised the same server
fine only seconds before to receive emails!)
A simple solution that usually fixes the problem is to change
the outgoing SMTP server setting within the accounts properties
section, to that of your connection provider and un-tick the
'outgoing server requires verification' leaving everything
else as is.
- Within the outlook program, select the
'tools' option and scroll to 'Accounts'
- Highlight the problem account and click
'Properties' or 'Edit'
- Select the 'Servers' tab and in the 'SMTP
outgoing server' field insert the mail server setting
of your connection provider ( if you don't know what this
is you can easily find it either through the settings
on your connection providers home page or within the properties
section of the email account you have with them set up
in your outlook program)
- Un-tick the 'outgoing server requires
verification' as this will have now changed, or if ticked
insert the username & password you use with your connection
provider.
If after making these changes your outlook program still refuses
to send mail from your domain's email account within Outlook
you can always use the Webmail interface we provide: http://yourdomainnamehere.com/webmail
(inserting the whole email address as the username when prompted).
Problems with Outlook or third party email
client information supplied by WebHosting NZ. |
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