Browse below for our most common asked questions.
Beginning January 1st, eNom requires complete WHOIS data for all gTLD domain name registrations (.com .net .org etc).
In addition to requiring complete WHOIS data, ICANN has mandated that the address, telephone, and email address be correctly formatted. Therefore, beginning January 1st, all data must be correct
ICANN has requested that Registrars verify the Registrant email address associated with gTLD new domain name registrations. eNom recognises that this is a change from how our Resellers manage their new registrations today. Thus, we have outlined our process below for addressing this verification mandate:
ICANN has mandated that we also utilise the above verification process when a domain name Registrant edits their First Name, Last Name, or email address information.Beginning January 1st, we will utilise the verification procedure if an edit is made to the following Registrant fields:
We will send an email to the Registrant new email address stating that we recognise they have modified their Registrant First Name, Last Name, or email address information and we are requesting they verify themselves by clicking on the link in the email.
If they click on the link in the email within 15 calendar days, we will accept the Contact as verified. The Registrant is then considered verified and will require no further verification.
If they do not click on the link within 15 calendar days, then eNom will overtake the DNS of the domain name associated with that specific Registrant contact.
We will post a page on the domain listing instructions on how the domain(s) can be verified and, as a result, the DNS returned to the previous settings (i.e. their site(s) goes back online).
Once a Registrant contact has completed the verification process, all future domain names that are updated to this same contact information will not be subject to the verification process.
ICANN web page for Registrant education:
Registrant Benefits and Responsibilities: