Uses Policy & Service Guidelines
Webhosting NZ provides
dedicated web hosting to numerous clients and has a responsibility
to protect each client and to provide the best services available.
The following guidelines are designed to ensure that these obligations
All services provided by Webhosting NZ
may be used for lawful purposes only. Transmission, storage or presentation
of any information, data or material in violation of any New Zealand
or overseas law is prohibited. This includes, but is not limited
to, copyrighted material, material we judge to be threatening or
obscene or material protected by trade secret or other statute.
The account storage space can only contain website related
material. Clients agree to indemnify and hold harmless Webhosting NZ from
any claims resulting from the use of service that damages the subscriber
or any other party.
All adult content and adult-related merchandising:
is prohibited on all Webhosting NZ servers. This includes websites
that may infer adult content or links to adult content elsewhere.
Also prohibited are websites that promote any illegal activity or
present content that may be damaging to Webhosting NZ machines or
any other server on the internet. Links to such materials are also
Commercial Advertising - E-mail and the sending of unsolicited
from a Webhosting NZ machine or using an e-mail
address or domain that is maintained on a Webhosting NZ machine
as reference is STRICTLY prohibited.
IRC or IRC bots:
may not be operated on our web
Refusal of Service:
We reserve the right to refuse,
cancel, or suspend service at our sole discretion. All Sub-Networks,
distributive hosting sites and dedicated servers of Webhosting NZ
must adhere to the above policies. Failure to follow any term or
condition will be grounds for immediate account de-activation.
WebhostingNZ.com cannot be held responsible for loss of data for any reason.
Webhostingnz.com cannot be held responsible for any human
For your convenience, ongoing fees for Web Hosting Plans are automatically deducted from the same credit card used to begin the service (held on file for this purpose)
approximately 1 week before the renewal date of the repeat Billing Period chosen in the order form. Likewise, if you registered your domain through
webhostingnz.com, your domain name will be automatically renewed and charged to the same card.
If you paid using Paypal an invoice will be sent approximately 1
week before the
renewal date with payment options. If any changes are required, or you wish at any time to cancel, you simply need to contact the Support Desk through our contact page, or by emailing email@example.com with your full identifying details and let us know.
Refunds of all hosting fees paid will
be processed back to the credit card only if the account is
canceled within the first 30 days of ordering. The domain
registration fee or renewal fee of an existing registered domain
name cannot be refunded once registered/renewed, the registrar will not
permit a refund or cancellation. The registration fees of SSL
(Secure Certificates) cannot be refunded, canceled or amended
Domain Name Registrations:
From the 1st January 2014 ICANN requests verification of all
newly registered domain names, (not applicable to .nz names.)
If we register your domain name for you, you will receive
shortly after a verification email from the registrar, you need
to use the link within the email to verify your registered
details, if verification is not completed within 15 days of the
domain name being registered, the registrar will put it into a
suspended state and you will not be able to use it until the
details have been verified.
Domain Name Transfers:
As we are a hosting company and not a registrar we only manage
domain names that we host, to change the nameservers to another
hosts (so we no longer host it) will require you to transfer
the domain name away, this is done by requesting the EPP or UDAI
Network Uptime Guarantee:
We guarantee that our
network will be available at least 99.9% of any full month. If that
goal is not met, we will provide a credit of one month free webhosting.
Notification of scheduled
updates will be posted on our Facebook page:
We keep weekly offshore backups incase
of a serious server failure, we recommend generating a full
backup (in the backups icon of the hosting control panel) before
any changes are made to the sites files, if you wish to have a
restore point directly before any changes are made.
The above AUP is subject to change at anytime by