Webhostingnz Help / FAQ

Browse below for our most common asked questions.

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Webhosting

How to Access cPanel
1) Log into your client area. https://client.webhostingnz.com/client/ If you do not have these details please contact us. 2) Under the blue services ...
Reset your Wordpress password with phpMyAdmin
1) Log into your cPanel via the client area.  If you are unsure how to, follow the below link.How to access cPanel from Client ...
How to create an email account from cPanel
1) Log into your cPanel via the client area.  If you are unsure how to, follow the below link.How to access cPanel from Client Area ...
How to setup Mozilla Thunderbird eMail client
Thunderbird version: 24.1.0 (Should work for other versions) Please make sure you have created the email account in your cPanel, if you haven't please follow ...
How do I upload my site in Filezilla
Current version at time of writing: 3.7.3 If you do not have filezilla already, it is free to download from the following link: ...
How do I move my hosting to you
The steps you need to take to transfer to our hosting: 1) Complete our order form if you haven't already so we can ...
How do I edit my site in Expression Web
Current (final) version at time of writing: 4.0 If you do not have expression web already, it is free to download from the following link ...
How do I upload my site in File Manager in cPanel
1) Log into your cPanel Control Panel, then click the File Manager icon as shown in the picture. ...
How do I install WordPress on my website
1) Log into your cPanel Control Panel.  If you are unsure how to, follow the link below.How to access cPanel from Client AreaOnce ...
What is the preferred method of payment for hosting fees due
What is the preferred method of payment? We accept payment by either Credit Card or Paypal. Payment options are quarterly or ...
SSL Certificates
Free SSL:Within 24 hours of your hosting account has been created and your domain pointing to our server our server will automatically install a free ...
How do I check my emails with webmail
1) Log into your webmail using the full email address and the password you gave it when creating. Click the Log in button. ...
How do I setup parked, pointed, alias domains
1) Please make sure the nameservers for your domain are pointing to our nameservers. Parking a domain before changing the nameservers will fail, if you ...
How do I setup an addon domain in my web hosting cPanel control panel
An addon domain allows visitors to reach a subdomain of your site by typing the addon domain's URL into a browser. This means that you ...
How do I setup a subdomain in my web hosting cPanel control panel
1) Log into your cPanel Control Panel, then click the Subdomains icon as shown in the picture. 2) ...
How do I modify my domains name servers
How do I modify my domains name servers? Your domain's name servers (DNS) must be changed in order for people to view your ...
POP3, SMTP, IMAP information on how to configure an email client for your email accounts
Creating Email accounts: You can create as many email accounts as you need in the 'Email accounts' icon of your webhosting control ...
How do I FTP my web site onto the server
How do I FTP my web site onto the server? Your domain name is your host address. If your domain has not yet ...
Terms and conditions Acceptable User Policy & Service Guidelines
Acceptable Uses Policy & Service Guidelines Webhosting NZ provides dedicated web hosting to numerous clients and has a responsibility to protect each client ...
Server information
Operating system Cloudlinux 7.5 Litespeed Version (Apache replacement) 5.2.8 PHP version Version 4.4 - 7.2 can be selected MariaDB version (MySQL replacement) 10.1.22 mod_rewrite module Installed Control Panel Cpanel 74   The web servers are located in Auckland, ...
Softaculous Auto Script Installer
Softaculous Auto Script Installer (Like Fantastico) Offers 220+ scripts that can be installed on to the account with just one click. You can access ...
Reset your Wordpress password with phpMyAdmin
1) Log into your cPanel.  http://webhostingnz.com/cpanel   (replace webhostingnz.com with your domain name). 2) Click the phpMyAdmin icon from the Databases ...
How do I upgrade or downgrade my account
How do I Upgrade/Downgrade? Simply email our support @ support@webhostingnz.com and we will process the request straight away for you.Please make sure to include your ...


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